For example, leading eCommerce platform Shopify uses a simple automated message on their support handle before connecting the customer to a human rep. Follow these 12 steps and you’ll be well on your way to building a chatbot experience customers […]

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Visual chatbots are sometimes employed by popular brands, such as Nike. For example, you can take a picture and a bot will recommend several color-matching items. Bots used for streamers don’t have complex chatbot conversation flows. For instance, you can […]

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The enormous amount of data, known as big data, is becoming easily available and accessible due to the progressive use of technology, specifically advanced computing capabilities and cloud storage. Companies and governments realize the huge insights that can be gained […]

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